Salesforce is a cloud-based customer relationship management (CRM) platform designed to help businesses manage customer interactions, automate sales processes, and analyze data for better decision-making. It offers various products, including Sales Cloud, Service Cloud, and Marketing Cloud, catering to diverse business needs.

Key features of Salesforce include:

Lead and opportunity management

Workflow automation

Customizable dashboards and reports

Integration with third-party applications

Mobile-friendly user interface
Salesforce Classic: The older version of the platform with a traditional interface.

Salesforce Lightning: The modern version with a more intuitive design, advanced customization options, and improved mobile compatibility. A structured Salesforce course in Pune is ideal for understanding the platform's nuances, while Salesforce training in Pune helps professionals prepare for certifications and excel in their roles.

Governor limits are Salesforce's way of enforcing resource usage limits to ensure efficient operation in a multi-tenant environment. These limits apply to database operations, API calls, and script execution, helping maintain platform performance and reliability.